Prêt a Manger awards new maintenance contract to M. J. Quinn

Quinn
A 3-year maintenance contract for Prêt a Manger shops throughout the country has been awarded to M. J. Quinn Integrated Services.
Prêt a Manger has appointed specialist maintenance provider M. J. Quinn Integrated Services to look after air conditioning, refrigerated display cabinets and general refrigeration in its 160 shops throughout the UK Under a 3-year term maintenance, M. J. Quinn is managing Prêt’s reactive services requirements and its planned preventive maintenance. The inherited outstanding fault calls record has been eliminated, response times slashed and the maintenance procedure for the entire shop network streamlined. Quarterly planned preventive maintenance is carried out outside of opening hours. A comprehensive, accurate and regularly updated register of Prêt’s refrigeration and air-conditioning assets has been prepared. Prior to this appointment, Prêt was losing over £500 000 a year through having to close shops due to faulty equipment. A continuously manned call desk has been set up to provide a central point of contact for all maintenance issues. Fully equipped service engineers around the country can provide a 4-hour maximum response for priority call-outs. Equipment was previously maintained well beyond its cost-effective life. Each piece of equipment is now uniquely numbered and logged on onto a computer-based planning programme, along with location and service record, to provide trend analysis information on equipment performance and the ability to forecast stock level for replacement parts and their distribution throughout the country. Another benefit is being able to provide evidence-backed recommendations for sustainable equipment replacement and upgrades.
For more information on this story, click here: April 08, 63
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